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Below are our homeowner claim / request for performance forms.  Each of the following forms should be completed online, then printed, signed, and faxed or mailed to StrucSure Home Warranty.  Click here for our contact information.

NEW CONSTRUCTION FORMS

  • Notice of Structural Defect Claim Form - This form is for homeowners who are experiencing a structural defect and are currently covered under StrucSure's 10-year structural home warranty.  Please note that you may be required to pay a warranty service fee as part of your claim process.  If you have questions regarding this fee or your claim, please contact Zoe Ann Chavous, StrucSure’s Claims Administrator, at 1.877.806.8777 or zchavous@strucsure.com.

  • Request for Warranty Performance Form (Workmanship/Materials and/or Delivery Portions of Systems) - This form is for homeowners who are currently experiencing a warranty issue with Workmanship / Materials and/or the Delivery Portion of Systems and previous written attempts to resolve those issues with their builder have failed.  Once completed, this form must be sent to your builder and a copy must be sent to StrucSure Home Warranty's Warranty Service Division.  Please note that you may be required to pay a warranty service fee as part of your claim process.  If you have questions regarding this fee or your claim, please contact Zoe Ann Chavous, StrucStrucSure’s Claims Administrator, at 1.877.806.8777 or zchavous@strucsure.com.

REMODELING PROJECT FORMS

  • Notice of Structural Defect Claim Form - This form is for homeowners who are experiencing a structural defect and are currently covered under StrucSure's 10-year structural home warranty.  Please note that you may be required to pay a warranty service fee as part of your claim process.  If you have questions regarding this fee or your claim, please contact Zoe Ann Chavous, StrucSure’s Claims Administrator at 1.877.806.8777 or zchavous@strucsure.com.

  • Request for Warranty Performance Form (Workmanship/Materials and/or Delivery Portions of Systems) - This form is for homeowners who are currently experiencing a warranty issue with Workmanship / Materials and/or the Delivery Portion of Systems and previous written attempts to resolve those issues with their remodeler have failed.  Once completed, this form must be sent to your remodeler and a copy must be sent to StrucSure Home Warranty's Warranty Service Division.  Please note that you may be required to pay a warranty service fee as part of your claim process.  If you have questions regarding this fee or your claim, please contact Zoe Ann Chavous, StrucSure’s Claims Administrator, at 1.877.806.8777 or zchavous@strucsure.com.

JOB LOSS PROTECTION PROGRAM :: HOMEOWNER CLAIM FORM

did you know?

informed homebuyers ask for a structural home warranty from their builder.