Have a Claim?
Our claims process depends on the type of construction defect you have. If you are experiencing a workmanship/materials, or electrical, plumbing, heating, or A/C issue, please contact your builder first for resolution. If your builder is unwilling or unable to address the issue, then contact StrucSure Home Warranty. For all structural issues, contact StrucSure Home Warranty directly.
Looking for Warranty Documents?
Homeowners can view and/or download their Warranty Coverage Booklet and Certificate of Warranty Coverage via our Online Warranty Portal 24/7.
Did You Know?
– StrucSure sets aside a high percentage of every dollar received for the purpose of covering claims and has additional re-insurance backing from Lloyd’s of London, one of the strongest A-rated carriers in the world.
– Our warranties include a provision for third-party arbitration which benefits all parties involved by providing a solution to construction defects without the time, energy, and expense of litigation.
– Our warranty is transferrable, providing you with a valuable asset and marketing tool if you ever decide to sell your home within the warranty term.
Today’s homebuyers are making the investment of a lifetime and they want protection in the event their new home develops a construction or structural defect. Most homes are built with pride and quality workmanship, but sometimes defects happen despite a builder’s best intentions and efforts (often for reasons beyond their control, like soil issues resulting from weather conditions).
Savvy builders provide their buyers with an insurance-backed, new-home warranty from StrucSure Home Warranty to not only make their buyers feel confident about their purchase, but to give them peace-of-mind and protect them in the event the unforeseen occurs. The builder enrolls your home and pays for your warranty and then includes the coverage in the purchase price.
Your builder understands the benefit of a home warranty from both a risk management and customer satisfaction perspective. By providing warranty protection on the homes they build and sell, they reinforce their commitment to quality and service and help their customers sleep better at night knowing they are covered.
Your builder understands the value of warranty protection and chose StrucSure Home Warranty as their third-party warranty administrator because of our commitment to service, focus on claims resolution, and dedication to the homebuyer experience. As a leading provider of insurance-backed home warranties, StrucSure has protected homeowners all across the United States since 1997 and is honored to protect your valuable investment as well.
Why Have Additional Third-Party Warranty Coverage?
A new-home warranty from StrucSure Home Warranty provides homebuyers with peace-of-mind and financial protection in the event a construction or structural defect occurs in their home. Without a new-home warranty, a homeowner could find themselves with a hefty repair bill, a legal nightmare, or even worse, a home that is unsafe to live in if the builder is unwilling or unable to meeting their warranty obligations. The hope is you will never need warranty coverage, but if a problem emerges, you’ll be glad you’re covered!
Coverage Options for New Construction
StrucSure offers two new-home warranty products: A 1-2-10 warranty and a 10-year structural only warranty. Please note your coverage is dependent on which warranty your builder purchased for your home. Please reference your Home Enrollment Application (HEA) and/or Warranty Certificate for details.
Please click on the links below to learn more about each warranty and what it covers.
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LEAVE THE RISK TO US!
At StrucSure Home Warranty, our goal is to promote healthy builder/buyer relationships as well as see to it that you have a long and worry-free experience in home ownership. Rest easy knowing your builder also shares in this goal and wants you to feel confident about your new home purchase in every way possible. Like many types of insurance, the hope is you will never need it, but when a problem emerges, you’re glad you’re covered.
If you have questions about the benefits of warranty coverage, please contact us or your builder.
