IMACC Homeowners

Independent Mitigation and Cleaning/Conservation logo and Cleaning/Conservation logo

We understand that experiencing a fire, flood, or other disaster is nothing short of stressful.  As you focus on the cleanup process and restoring your life—and your home—it’s not only important that you work with an IMACC approved contractor for restoration services, but that no further issues arise after your project has been completed.

IMACC contractors are proud to offer you third-party warranty protection on your restoration project as a value-added service and to provide peace-of-mind about your cleanup project and restoration services.  In addition to providing you peace-of-mind, this warranty will also help you protect your time and financial investment.

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WHY IMACC CONTRACTORS PROVIDE WARRANTY COVERAGE ON RESTORATION PROJECTS

IMACC contractors understand warranty protection helps homeowners avoid potential headaches, hassles, and “what if’s?” and make their restoration project a positive experience. In the unlikely event that there is a covered warranty defect within five years after completion of your project, you can rest assured that the defect will be resolved. In addition to providing you with the confidence that any covered defects will be resolved, this warranty also protects you against additional repair bills—or even worse—a legal nightmare that could result in wasted time, energy, and money. The hope is that you will never need warranty protection, but if a problem emerges, you’ll be glad you’re covered!

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WARRANTY PROVISIONS 

The IMACC contractor warranty includes five-year workmanship/materials coverage, five-year structural defect coverage, PLUS a five-year no smoke odor guarantee on every restoration project.  The warranty is provided as a value-added service designed to provide you with additional confidence and peace-of-mind.  Once a restoration project is complete, you’ve signed off on the work performed, and final contract payment has been received by your IMACC contractor, you will receive a Certificate of Warranty Coverage. It’s that easy!

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WHY IMACC CHOSE TO WORK WITH STRUCSURE HOME WARRANTY

IMACC worked with StrucSure Home Warranty, one of the nation’s leading warranty providers, to develop this custom program for IMACC contractors and their homeowner clients.  IMACC chose StrucSure Home Warranty for program management support because of StrucSure’s stellar reputation, risk management experience, and dedication to the homeowner experience.

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CLAIMS RESOLUTION / CONTACT INFORMATION

Our goal is to make sure you have a long and worry-free experience with your restored home and that you feel confident about your restoration project in every way.  If you have any questions regarding your warranty or believe you have a covered warranty claim, please contact your IMACC contractor or IMACC at 1.877.GET.IMACC.  Note that IMACC charges a $50 trip fee to investigate warranty claims.

Download home owner warranty booklet